Privacy Policy

Introduction

ProposalKit ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI‑powered proposal generation service. By using ProposalKit, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication details provided through Clerk (our authentication provider).
• Business Information: Business name, type, and branding details you provide to customize proposals.
• Client Information: Client names, email addresses, and contact details you input for proposals.
• Proposal Data: Job descriptions, budgets, scopes, and other content you generate or upload.
• Usage Data: Logs, analytics, and telemetry about how you interact with the Service (e.g., feature usage, error reports).
• Payment Information: Billing details processed by our payment processor; we do not store full credit card numbers.

2. How We Use Information

We use the collected information to:

• Provide, operate, and improve the Service.
• Generate and deliver proposals, including AI‑assisted drafting.
• Send transactional emails (e.g., account confirmations, payment receipts) via Resend.
• Personalize your experience and customer support.
• Analyze usage trends to enhance functionality and reliability.
• Comply with legal obligations and protect against fraud.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties that help us operate the Service (e.g., hosting, database, email delivery). These providers are bound by confidentiality agreements and may only process data as instructed.
• Legal Requirements: When required by law, subpoena, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention

We retain your personal information for as long as needed to provide the Service and fulfill the purposes outlined in this policy. Upon account deletion, your data is wiped from our systems; however, we may retain your email address for fraud prevention purposes as required by law or legitimate business interests.

5. Security

We implement industry‑standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have the right to data portability and to object to certain processing. To exercise these rights, please contact us at legal@himalayan-ai.com. We will respond within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

8. Children's Privacy

ProposalKit is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

ProposalKit is operated from Canada. Your information may be processed in Canada and other countries where our service providers are located. By using the Service, you consent to the transfer of your information to jurisdictions that may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at legal@himalayan-ai.com.